Privacy Policy
Privacy Policy
Your trust is the foundation of everything we do.
Last Updated: April 2026What Personal Data We Collect
We collect information that helps us provide you with a better shopping experience. This includes:
Data You Provide
When you create an account, place an order, contact us, or participate in a survey, we collect details such as your name, email address, billing and shipping address, payment information, and any other information you choose to share.
Data From Your Use of Our Services
When you browse our website, we may automatically collect device identifiers, IP addresses, browser type, operating system, usage patterns, and approximate location data to help us improve our services.
How We Use Your Data
We use your personal data to provide, improve, and personalize our products and services, and to communicate with you effectively.
Service Delivery & Improvement
We use your data to process orders, manage your account, conduct research and analytics, and continuously improve our offerings.
Communications
With your consent, we may send you marketing emails about our products and promotions. You can opt out at any time by contacting us. We also use your data to respond to your inquiries and keep you informed about your orders and our policies.
Safety & Security
We monitor for fraud, investigate suspicious activity, and take steps to protect the integrity of our platform and the safety of our customers.
Cookies
Cookies are small text files stored on your device that help us recognize you and remember your preferences. We use cookies and similar technologies to personalize your experience, measure the effectiveness of our marketing, and keep our platform secure.
The specific cookies we use may vary depending on the pages and services you access. You can manage your cookie preferences through your browser settings at any time.
Sharing & Disclosure of Data
We do not sell your personal data. We may share it only in the following circumstances:
Trusted Partners
We share data with service providers who help us operate our store (e.g., payment processors, shipping carriers). These partners are contractually required to protect your data.
Legal Obligations
We may disclose your data when required by law, court order, or governmental authority, or when necessary to protect our rights, prevent fraud, or ensure user safety.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the relevant third party as part of that transaction.
Your Rights
Depending on your location, you may have the following rights regarding your personal data:
Access, Correction & Deletion
You have the right to access, correct, or request deletion of the personal data we hold about you.
Restriction & Portability
You may request that we restrict processing of your data, or receive a copy of your data in a structured, machine-readable format.
EEA Residents (GDPR)
If you reside in the European Economic Area, our processing of your personal data is governed by the GDPR. You have the right to lodge a complaint with your local data protection authority.
We will respond to all requests within 30 days.
Children's Privacy
Our products and services are intended for adults. We do not knowingly collect personal data from children under the age of 16. If we become aware that a child has provided us with personal information, we will take immediate steps to delete it. Please contact us if you believe a child has submitted data to us.
Data Security & Retention
We implement reasonable technical, administrative, and physical safeguards to protect your personal data from unauthorized access, loss, or misuse. We retain your data only for as long as necessary to fulfill the purposes described in this policy, or as required by applicable law.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before sharing any personal information.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Your continued use of our website after any changes take effect constitutes your acceptance of the revised policy. If you do not agree with the updated policy, please discontinue use of our services and contact us to close your account.
Questions? We're Here.
If you have any questions or concerns about this Privacy Policy or how we handle your data, don’t hesitate to reach out.
support@tibetstonesshop.com